Complaints and Grievances Policy
In the event that families have an issue with a teacher or the school in general, I would like to advise families of the Complaints and Grievances Policy that we use within DOSCEL schools.
There is a helpful flowchart at the end to help with who to approach in the event that there is an issue that needs to be addressed.
We prise ourselves on our relationships with our families at Lumen Christi and we hope that we can always resolve issues in the event that something should be brought to our attention.
Policies are made available on our website also.